Terms for using RivalLens

RivalLens lets users select sections of websites they choose to monitor. RivalLens stores snapshots, compares changes, captures evidence, and provides alerts, summaries, signal scores, and competitor intelligence recommendations.

• You are responsible for keeping your account secure.
• You must provide accurate account information.
• You are responsible for activity that happens under your account.
• You must notify us if you believe your account has been accessed without permission.

You agree not to use RivalLens to:

• break the law or violate the rights of others;
• monitor private, restricted, or confidential content without proper authorization;
• collect personal data from websites in a way that violates applicable law or website terms;
• abuse, overload, disrupt, or reverse engineer RivalLens;
• attempt to bypass security controls in a harmful or unauthorized way;
• use RivalLens for spam, harassment, surveillance, or unlawful scraping.

You choose which websites and sections to monitor. You are responsible for making sure your use of RivalLens complies with applicable laws, contracts, and website terms. RivalLens provides tools for monitoring and analysis, but it does not grant rights to access or use third-party content.

The RivalLens Chrome extension helps you select page sections and run local rescue scans. The extension acts only after user-initiated actions such as connecting an account, selecting a smart target, syncing a rescue queue, or running a local scan.

RivalLens uses automated rules and AI to classify changes, score signals, summarize business impact, and suggest next moves. AI-generated analysis may be incomplete, inaccurate, or based on limited context. You should review important alerts before making business decisions.

RivalLens aims to provide reliable monitoring, but scans, alerts, screenshots, emails, and AI summaries may be delayed, unavailable, or inaccurate due to website changes, anti-bot systems, network issues, provider outages, or other factors outside our control.

RivalLens may offer free, trial, early-access, or paid plans. Plan limits, pricing, billing methods, and included features may change over time. Any paid access terms will be presented before purchase or manual onboarding.

RivalLens, including its software, design, branding, workflows, and analysis features, belongs to RivalLens or its licensors. You retain responsibility for the content you choose to monitor and any data you provide.

We may suspend or terminate access if you violate these Terms, misuse the service, create security risk, or use RivalLens in a way that may harm users, third parties, or the service. You may stop using RivalLens at any time.

RivalLens is provided on an "as is" and "as available" basis. We do not guarantee that the service will be uninterrupted, error-free, or perfectly accurate. RivalLens is a monitoring and intelligence tool, not legal, financial, or business advice.

To the maximum extent permitted by law, RivalLens will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunities resulting from use of the service.

We may update these Terms from time to time. When we make material changes, we will update the date above and may provide additional notice where appropriate. Continued use of RivalLens after changes means you accept the updated Terms.

Questions about these Terms can be sent to hello@getrivallens.com.