Terms of service
Terms for using RivalLens
Publication status: Draft — operator review required before publication
Launch blocker: a qualified professional must finalize and review the entity, contact, jurisdiction, liability, dispute, refund, tax, and regulatory terms before publication.
These are product-aligned draft terms, not final legal advice or a published agreement.
Service scope
RivalLens provides workspace tools for monitoring sources selected by users, retaining evidence, and producing evidence-linked analysis. It does not grant rights to third-party content or guarantee that a source, capture, delivery, or analysis result will always be available or correct.
Accounts and workspaces
Users are responsible for safeguarding their account and for assigning appropriate workspace roles. Owners control billing, sharing, and workspace administration; other roles receive only the permissions described in the product.
Acceptable use
Do not use the service to access private or restricted content without authorization, evade access controls, violate applicable law or source terms, collect personal data unlawfully, disrupt the service, or conduct harassment, surveillance, or spam.
Automated analysis
Evidence and uploaded material are treated as untrusted input. AI-generated output can be incomplete or wrong and should be reviewed before a business decision. Inferences are labeled separately from factual evidence where supported.
Billing and cancellation
Paid access is granted only from verified provider state or an explicit legacy grant. Cancellations and downgrades take effect according to the configured billing period; records above a lower plan limit remain readable but may not accept new consumption.
Deletion and availability
Archiving stops checks and alerts. Recoverable deletion has a 30-day window before purge. The published agreement must state finalized availability, limitation, dispute, refund, and governing-law terms.