Terms for using RivalLens

Effective 2026-08-12 · Kush Gilitwala, operating as RivalLens · India

By creating an account or using RivalLens, you agree to these terms and the Privacy Notice.

Service scope

RivalLens provides workspace tools for monitoring sources selected by users, retaining evidence, and producing evidence-linked analysis. It does not grant rights to third-party content or guarantee that every source, capture, delivery, or analysis result will always be available or correct.

Accounts and workspaces

Users are responsible for accurate account details, safeguarding access, and assigning appropriate workspace roles. Owners control billing, sharing, and workspace administration. If you use RivalLens for an organization, you confirm that you may accept these terms for it.

Acceptable use

Do not use the service to access private or restricted content without authorization, evade access controls, violate applicable law or source terms, collect personal data unlawfully, disrupt the service, or conduct harassment, surveillance, or spam.

Automated analysis

Evidence and uploaded material are treated as untrusted input. AI-generated output can be incomplete or wrong and must be reviewed before a business decision. Public website evidence does not establish a competitor's private intent, adoption, or roadmap.

Billing, cancellation, and refunds

Paid access is granted only from verified provider state or an explicit legacy grant. Displayed prices, billing interval, taxes, and invoice details are confirmed at checkout. Cancellation takes effect at the end of the verified paid period. Except where applicable law requires otherwise, consumed subscription periods are non-refundable; billing errors should be reported promptly. A downgrade does not delete history, but usage above the new limit can block new consumption.

Deletion and availability

Archiving stops checks and alerts. Recoverable deletion has a 30-day window before purge. RivalLens may change, suspend, or discontinue a feature for security, legal, provider, or operational reasons and will use reasonable efforts to preserve access to existing evidence where practical.

Liability and responsibility

To the maximum extent permitted by applicable law, RivalLens is provided without an absolute availability, accuracy, or fitness guarantee. Users remain responsible for decisions based on monitored material or AI output and for lawful use of third-party sources. Nothing in these terms excludes a right or liability that cannot lawfully be excluded.

Governing law and disputes

These terms are governed by the laws of India. The parties should first send a written dispute notice to contact@getrivallens.com and allow a reasonable opportunity to resolve it. Any unresolved matter remains subject to the courts or consumer forum having lawful jurisdiction in India.

Contact: contact@getrivallens.com